When a kiosk user selects the "Sign In" or "Sign Out" options, there are default visitor categories listed on the screen. The visitor categories on the kiosk are also displayed in the Dashboard. For example, there is a "Staff" and a "Residents" tab. The default visitor categories are as seen below:







You have the ability to customize the visitor categories that are displayed in the kiosk, which will subsequently update your Dashboard visitor categories as well. To request to update your visitor categories, please email communitysupport@accushield.com with the label you want each visitor category to be. Please note, the character limit under each category is 25 characters.

Ex. "Please change the visitor categories to the following: 


1. Healthcare Provider or Service Provider = Vendors

2. Family or Guest = Visitors

3. Volunteer

4. Residents = Homeowners 

5. Community Staff = Employees"


Once complete, your kiosk and Dashboard will reflect the changes. Please note, you are unable to remove any visitor categories other than the Community Staff option at this time. 








If you have any questions, please email us at communitysupport@accushield.com.