FAQ's for communities
Go to App Store (iPhones) or Google Play (androids) and search Accushield Connect to download Additional information is available at Accushield.com/fami...
Wed, 15 May, 2019 at 8:13 PM
Family and friends must first sign-in to visit a resident at the Community kiosk before the Connect app will populate that resident to their app.
Wed, 15 May, 2019 at 8:06 PM
The visitor can sign-out on the app with one tap on their phone. The visitor can sign-out on the kiosk (even if signed-in on the app) If the vi...
Wed, 15 May, 2019 at 8:09 PM
Not yet, residents still need to sign-out and sign-in on the kiosk.
Thu, 20 Dec, 2018 at 12:07 PM
No, all caregivers and vendors must still sign-in and sign-out at the kiosk.
Wed, 15 May, 2019 at 8:11 PM
Family members and friends can use the app to visit residents. Volunteers can use the app if they are visiting one resident: if a volunteer is visiting mo...
Wed, 15 May, 2019 at 8:16 PM
Yes, as soon as the visitor is within Bluetooth range (usually about 30 feet) of the printer, the badge is generated and time of the visit is recorded. All...
Wed, 28 Nov, 2018 at 12:30 PM
Geo-fencing is a feature in the software program that uses the global positioning system (GPS) to define a virtual perimeter around your community. ...
Wed, 15 May, 2019 at 8:39 PM
Yes! Visitors can always sign in on the kiosk If they choose to download the app, they can sign-in either way.
Wed, 15 May, 2019 at 8:38 PM
Badges print via bluetooth communication with the cell phone. Visitors need to have their cell-phone bluetooth settings: ON Please confirm with the ...
Wed, 15 May, 2019 at 9:05 PM