Accushield

General FAQs 7

• What is Accushield and what does it mean to us/me?
• Why do our employees need to wear a badge in the community and what does it mean?
• What if our employees are at a community to see more than one resident?
• My employee can't remember his/her PIN upon sign-in, how do they retrieve it?
• Security Updates | Email Verification and Password Update

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Credentialing 12

• How do we complete the registration process and become compliant?​
• How much time do I have to get credentialed?
• Do our employees need to go through the Accushield screening and credentialing process if our company already requires these credentials?​
• Who determines what credentials are required?​
• Do our employees have to provide their Social Security Number or Driver's License Number?

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Billing/Invoicing 2

• What is the cost to an outside care provider or vendor?
• Why do outside care providers or vendors pay a monthly fee?

General FAQs 16

• Sign-in Enforcement
• Know Your Badges
• Community Staff Sign-in Instructions
• Paying Your Accushield Invoices
• Group Sign-In

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Kiosk & Printer Support 11

• New Kiosk Setup Instructions
• Kiosk Upkeep
• Connecting to Wi-Fi
• Kiosk Visit Log
• How To Change the Time on the Kiosk

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The Accushield Dashboard 36

• Logging into your Community's Accushield Dashboard
• Add your Community Logo to your Badges & Screensaver
• Building Management
• Managing Your Resident Roster in the Dashboard
• Accessing Your Visitor Log / Ledger and Resident Sign-Out Log

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Community Reports and Analytics 8

• Access Evacuation Reports on your Mobile Phone
• Access Evacuation Reports on your Kiosk
• Access Evacuation Reports in the Dashboard
• Monitor the Needs of Your Residents Through the Dashboard
• Review the Health of Your Community Based on Visit Type

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Credentialing Communities 5

• View a Provider's Status in the Dashboard
• View Your Community’s Visit Compliance
• Understanding Your Rights
• Compliance Report on your Community’s 3rd Party Providers
• Badges for Credentialing Community

Troubleshooting 16

• Kiosk Issues
• Bluetooth Printer Issues
• How To Re-Pair Your Bluetooth Printer
• How To Reset the Bluetooth Printer
• USB Printer Issues

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Thermometer Support 10

• Thermometer Install Instructions
• How to Enable the Integrated Thermometer
• Thermometer User Guide: Model CIR-100
• Thermometer User Guide: Model E534879
• Thermometer Best Practices: Model CIR-100

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Scanner and Mobile App Support 6

• Scanner - Setup Instructions
• Scanner - User Guide
• Scanner and Mobile App - FAQs
• Community Employee Mobile App Guide
• Family and Guest Mobile App Guide

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Document Management 12

• Document Management | Overview & Enabling
• Document Management | Create Your Documents
• ​​ Document Management | Verify Documents
• Document Management | Bulk Upload
• Document Management | Auto Responders

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Reputation Accelerator 5

• How to Use Reputation Accelerator
• Creating Your Google Review Link for the Reputation Accelerator Feature
• Reputation Accelerator - FAQs
• Reputation Accelerator Reporting
• Reputation Accelerator Legacy Campaign Migration - FAQ

The Dashboard for SafeCheckN 12

• Health Screening Customization for SafecheckN
• Agreements for SafecheckN
• Kiosk Health Screening Overview for SafecheckN
• Using the new 1.51 SafecheckN Update
• Covid-19 Vaccine Screening for SafecheckN

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Kiosk and Printer Support for SafeCheckN 3

• Kiosk Upkeep and Cleaning
• How to Change the Time on the Kiosk
• Restarting the SafeCheckN Application

Thermometer Support for SafeCheckN 4

• Thermometer Install Instructions
• Thermometer User Guide: Model E534879
• Thermometer Troubleshooting: Model E534879
• How to Re-Calibrate the Thermometer

Mobile App & Scanner for SafeCheckN 1

• SafecheckN Mobile App Setup Instructions

General FAQs for SafeCheckN 0

SafecheckN Support 0