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For Senior Living Communities
General FAQs
16
Sign-in Enforcement
Know Your Badges
Community Staff Sign-in Instructions
Paying Your Accushield Invoices
Group Sign-In
View all 16
Kiosk & Printer Support
11
New Kiosk Setup Instructions
Kiosk Upkeep
Connecting to Wi-Fi
Kiosk Visit Log
How To Change the Time on the Kiosk
View all 11
The Accushield Dashboard
36
Logging into your Community's Accushield Dashboard
Add your Community Logo to your Badges & Screensaver
Building Management
Managing Your Resident Roster in the Dashboard
Accessing Your Visitor Log / Ledger and Resident Sign-Out Log
View all 36
Community Reports and Analytics
8
Access Evacuation Reports on your Mobile Phone
Access Evacuation Reports on your Kiosk
Access Evacuation Reports in the Dashboard
Monitor the Needs of Your Residents Through the Dashboard
Review the Health of Your Community Based on Visit Type
View all 8
Credentialing Communities
5
View a Provider's Status in the Dashboard
View Your Community’s Visit Compliance
Understanding Your Rights
Compliance Report on your Community’s 3rd Party Providers
Badges for Credentialing Community
Troubleshooting
16
Kiosk Issues
Bluetooth Printer Issues
How To Re-Pair Your Bluetooth Printer
How To Reset the Bluetooth Printer
USB Printer Issues
View all 16
Thermometer Support
10
Thermometer Install Instructions
How to Enable the Integrated Thermometer
Thermometer User Guide: Model CIR-100
Thermometer User Guide: Model E534879
Thermometer Best Practices: Model CIR-100
View all 10
Scanner and Mobile App Support
6
Scanner - Setup Instructions
Scanner - User Guide
Scanner and Mobile App - FAQs
Community Employee Mobile App Guide
Family and Guest Mobile App Guide
View all 6
Document Management
12
Document Management | Overview & Enabling
Document Management | Create Your Documents
Document Management | Verify Documents
Document Management | Bulk Upload
Document Management | Auto Responders
View all 12
Reputation Accelerator
5
How to Use Reputation Accelerator
Creating Your Google Review Link for the Reputation Accelerator Feature
Reputation Accelerator - FAQs
Reputation Accelerator Reporting
Reputation Accelerator Legacy Campaign Migration - FAQ
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