The Accushield Dashboard provides visibility into the compliance status of a healthcare or service provider and what credentials have or have not been submitted. 

To review a provider’s compliance, login to the Accushield Dashboard and follow the directions below.

Click ‘Reports’ at the top of the page and select any day within the week or month you’d like your report to cover; click Submit.


Next, click “Service Providers” and select the care provider you want to review by clicking on their name.


You will then be shown the provider’s credentialing compliance status*.

If a provider is in their 30-day grace period, their status will be "New". Their status will say “Non-Compliant” and if any credentials are outstanding. If a provider has submitted all requirements and they meet to your standards, each box will be checked** and their status will be “Compliant”. 

* Keep in mind that this was the provider's compliance status during the timeframe that you chose. If you chose two months ago for your date range, you will see the provider’s compliance status as of two months ago. If you choose the current month, you will see their current compliance status.

** In rare cases a vendor can be compliant but have the bottom row of credential boxes unchecked. It’s usually because their agency credentials were submitted at the corporate level instead of  the local branch level. However, if the status says “Compliant” this vendor is compliant and those agency documents have indeed been received.