To manage your residents, you will need to login to the Accushield Dashboard.

  1. Go to https://dashboard.accushield.com.
  2. Enter your username (your email address).
  3. Enter your password.
  4. Click Sign­In.
  5. Click the ‘Residents’ tab at the top of the screen.


To Add a Resident:

  1. Click ‘Add Resident’.
  2. Enter the resident's first name in the ‘First name’ field.
  3. Enter the resident's last name in the ‘Last name’ field.
  4. Make sure ‘Resident status’ is set to ‘Active’.
  5. Make sure that the ‘Resident type’ is correctly set.
  6. Make sure residents are assigned to the building where the kiosk is located as shown in the ‘Devices’ tab in your dashboard account.
  7. Click ‘Save Changes’.


To Edit Resident:

  1. Click the edit icon next to the resident's name (looks like a piece of paper and pencil).
  2. Change or add any relevant information.
  3. Click ‘Save Changes’.


To Remove a Resident:

  1. Click the edit icon next to the resident's name (looks like a piece of paper and
  2. pencil).
  3. Change the ‘Resident status’ to ‘Inactive’ or ‘Deceased’ (residents who are
  4. Inactive or Deceased will not display on the kiosk).
  5. Click ‘Save Changes’.


To Add Resident Visitor Alerts:

  1. Click the edit icon next to the resident's name (looks like a piece of paper and pencil).
  2. Select the tab called ‘Visit Alert Setup’.
  3. Input the phone number and/or email address of the individual who wants to receive the alert in the appropriate boxes. You can have multiple phone numbers and email addresses in each line, but they need to be separated by a comma . Check the ‘Alert is Active’ box and then click ‘Update Alert’ to complete the visit alert setup.