- Push the [Menu] button and use the ▼ arrow key to navigate to the Administration tab
- Under Administration, use the ▼ arrow key to navigate down the list until you see Reset and then press the [OK] button
- Select Factory Reset and confirm the operation
- The printer will then reset itself and reboot to Factory Default
- Once the Printer comes back up, set the Language, Date and Time
- Push the [Menu] button and use the ▼ arrow key to navigate to Template Mode and turn it Off
- Push the [Menu] button, choose Settings and use the ▼ arrow key to navigate to ‘Auto Power Off’ and press the [OK] button
- Choose Adapter, and use the ▲ arrow key to choose to ‘Off’
- Push the [Menu] button and use the ▼ arrow key to navigate to Bluetooth and turn Bluetooth ‘On’
- Return to Bluetooth, click on "Automatic Reconnection" and turn "Automatic Reconnection" on.
- Return to Bluetooth and choose Bluetooth Status where you will be able to see the Device name that you are looking to pair with your kiosk
- Use the [⤺] back arrow button multiple times to return to the date and time.
Now the printer should be configured properly for you to be able to connect it to your kiosk.
- Tap the Accushield logo at the top of the kiosk sign in / sign out screen 5-6 times and the "Kiosk Description" page will appear.
The Samsung tablet setting screen is separated in two columns as seen in the image below (this image is for Android version 7.0 and higher. Tablets on Android 6.0 are slightly different).
- Select the "Connections" option at the top left of the next screen, then tap "Bluetooth"
Make sure that the Bluetooth is turned on
Ensure that the checkbox to the far right of 'Bluetooth - Galaxy Tab A' is checked
If it is not, tap on the checkbox
A window will pop-up asking to allow permission to turn on Bluetooth. Tap YES
- Under Available Devices, look for a printer with a name that begins with QL-820NWB (for example QL-820NWB8102) and tap it. Make sure to scroll all the way down the list to find the printer
- A window will pop-up that says “Bluetooth pairing request.” Tap OK
- Depending on which kiosk and software version you have, do one of the following steps to exit the settings menu: