General FAQs

What is Accushield and what does it mean to us/me?
Senior care communities across the country are contracting with Accushield to manage their sign-in compliance and/or credentialing of vendors that come onsi...
Thu, 14 Sep, 2017 at 11:20 AM
Why do our employees need to wear a badge in the community and what does it mean?
The badge indicates to community staff and residents that your employees are compliant with the community standards and policies, and have signed in through...
Thu, 14 Sep, 2017 at 12:44 PM
What if our employees are at a community to see more than one resident?
Care providers or vendors have the ability to select more than one resident on the Accushield kiosk when they sign in.
Thu, 14 Sep, 2017 at 12:44 PM
My employee can't remember his/her PIN upon sign-in, how do they retrieve it?
From the PIN screen on the kiosk, they select 'I forgot my PIN' and receive a text to the mobile number they originally signed in with or they can...
Thu, 14 Sep, 2017 at 12:45 PM