Kiosk & Printer Support

New Kiosk Setup Instructions
Congratulations on your new Accushield kiosk! Let's get started setting it up.  Making sure the kiosk is online (connected to Wi-Fi and the interne...
Fri, 13 May, 2022 at 1:16 PM
Kiosk Upkeep
Daily kiosk maintenance can ensure that your kiosk is always clean, connected to the internet, and recording accurate visit data. To keep your kiosk in clea...
Wed, 13 May, 2020 at 12:08 PM
Connecting to Wi-Fi
Your Accushield kiosk must be online (connected to Wi-Fi and the internet) in order to work properly.  We recommend connecting your kiosk to a staff Wi-Fi n...
Fri, 13 May, 2022 at 1:19 PM
Kiosk Visit Log
The kiosk visit log shows a quick view of visitor sign ins and resident sign outs in your community. This is where you can manually close any current visito...
Fri, 13 May, 2022 at 1:51 PM
How To Change the Time on the Kiosk
The time set on your kiosk must be accurate for keeping accurate records and visit activity. This article will walk you through the instructions for updatin...
Wed, 23 Dec, 2020 at 7:16 AM
How to Insert Badge Tape Rolls
Learn how to insert a roll of badge tape into the Brother QL-820NWB, QL-800, or QL-710W printer.  To enable printing on your Brother printer, you’ll need t...
Thu, 1 Jul, 2021 at 4:42 PM
Kiosk Tablet Identification
Your Accushield kiosk uses a touchscreen tablet in the kiosk enclosure.  Knowing which type of tablet your kiosk is using will help you effectively operate ...
Wed, 13 May, 2020 at 1:03 PM
Kiosk Settings
The Accushield kiosk has several customizable features including the Auto-Sign Out and Resident Sign-Out features, both of which you can access under the &q...
Tue, 2 Mar, 2021 at 8:44 AM
Flexible Visitor Categories & Label Customization
Flexible Visitor Categories When a kiosk user selects the "Sign In" or "Sign Out" options, there are default visitor categories listed...
Mon, 29 Aug, 2022 at 8:57 AM
Address Capture
Through the sign-in process, you have the ability to capture the home addresses for outside healthcare and service providers, visitors and volunteers.  En...
Thu, 28 Oct, 2021 at 3:43 PM