General FAQs

General FAQs helpful to an Accushield partner community's staff.

Sign-in Enforcement
Sign-in enforcement is something to be mindful of in your community in order to track who is in your building at any given time. Enforcing your sign-out pol...
Wed, 15 Apr, 2020 at 3:28 PM
Know Your Badges
This article is an overview of the different types of badges that print from the kiosk during the sign in of a visitor or community staff. If you're a ...
Mon, 30 Aug, 2021 at 2:24 PM
Community Staff Sign-in Instructions
Your community can track staff temperatures and other health screenings through the kiosk. As your employees sign in at the kiosk, you can prompt them to an...
Tue, 31 Aug, 2021 at 5:26 PM
Paying Your Accushield Invoices
Staying up to date on your Accushield bill is part of your community's contractual obligation. If your account balance goes into delinquency, you...
Wed, 16 Mar, 2022 at 5:04 PM
Group Sign-In
During family/guest or volunteer sign in's, the Accushield kiosk can sign in groups with multiple members by one person signing in on behalf of the ent...
Mon, 18 May, 2020 at 3:22 PM
Contacting Tech Support
Accushield Tech Support can be reached by email or phone 7 days a week from 8am - 8pm EST. Email For kiosk and printer support, TechSupport@accushield...
Wed, 15 Apr, 2020 at 4:03 PM
How To Order Badge Tape
To order badge tape for your community, please send an email to badgetape@accushield.com and include the following information: Your name and title The n...
Wed, 27 Oct, 2021 at 1:47 PM
Lost or Stolen Kiosk Power Adapter
Accushield kiosks function using power from either an electrical wall outlet or a combination of power from an electrical wall outlet and a battery. If your...
Thu, 8 Apr, 2021 at 9:18 AM
Provider Service Types
When a healthcare or service provider signs in to the kiosk, they can select a service type specific to the purpose of their visit. Selecting an accurate s...
Fri, 15 Jul, 2022 at 1:40 PM
Health Screening Questions Overview
The Accushield kiosk allows you to ask your visitors, residents, and employees health screening questions during the kiosk sign in process and stop the sign...
Wed, 3 Aug, 2022 at 9:09 AM