General FAQs

General FAQs helpful to an Accushield partner community's staff.

Sign-in Enforcement
Sign-in enforcement is something to be mindful of in your community in order to track who is in your building at any given time. Enforcing your sign-out pol...
Fri, 6 Sep, 2019 at 5:18 PM
Know Your Badges
This article is an overview of the different types of badges you'll see in your community. If you're a credentialing community, see Badges for Cre...
Thu, 17 Oct, 2019 at 2:58 PM
Contacting Tech Support
Accushield Tech Support can be reached by email or phone 7 days a week from 8am - 8pm EST. Email For kiosk and printer support, TechSupport@accushield...
Tue, 12 Nov, 2019 at 9:54 AM
How To Order Badge Tape
To order badge tape for your community, please send an email to badgetape@accushield.com and include the following information: Your name and title The n...
Fri, 23 Aug, 2019 at 10:41 AM
Lost or Stolen Kiosk Power Adapter
If your kiosk power adapter has been lost or stolen, you can purchase a replacement from a local retailer like Best Buy or online from CDW.  Your replacemen...
Mon, 16 Sep, 2019 at 4:54 PM