FAQ's for Visitors

Can I sign-in before I arrive at the community?
You can sign-in on the app anytime before arriving at the community The app will time stamp your arrival time as soon as you are within Bluetooth range (us...
Wed, 15 May, 2019 at 6:05 PM
When will my badge print?
The badge will print when you are within Bluetooth range of the printer (approximately 30 feet).
Wed, 15 May, 2019 at 6:05 PM
What if my badge did not print?
Please confirm: Bluetooth is ON in your iPhone settings          Cellphone is not farther than 30 feet away from printer In the resident screen of th...
Wed, 15 May, 2019 at 6:23 PM
Who do I contact if I need further support?
Email families@accushield.com A support ticket will be generated and you will receive a reply in less than 24 hours.
Wed, 15 May, 2019 at 6:24 PM