FAQ's for Visitors

Can I sign-in before I arrive at the community?
You can sign-in on the app up to XXXXX  hours before arriving at the community The app will time stamp your arrival as soon as you are within Bluetooth ran...
Mon, 3 Dec, 2018 at 2:24 PM
When will my badge print?
The badge will print when you are within Bluetooth range of the printer (varies by phone but approximately 30 feet)
Wed, 28 Nov, 2018 at 11:41 AM
What if my badge did not print?
Make sure Bluetooth is ON in your phone settings Settings: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX If that did not resolve the problem, yo...
Wed, 28 Nov, 2018 at 1:04 PM
Who do I contact if I need further support?
Email families@accushield.com A support ticket will be generated and you will receive a reply within 24 hours.
Wed, 28 Nov, 2018 at 11:45 AM